Anyone who talks to me or knows me would have an idea that I love travelling and especially, love hotels. For my last job that I quit about 2 months ago, I worked for a beautiful 5-star hotel (Fullerton Bay Hotel).
What I really prefer though, is enjoying a hotel!
Blog post on Bali for Rachel K’s birthday in April 2012 here.
I’ve stayed in so many, I’ve almost lost count. Sometimes I’m happy to be in a hotel alone, but other times I travel with a bunch.
But whether it was is for work or for play, part of the ultimate hotel experience for me has always been not just staying in the hotel. – The ultimate hotel experience should ideally include an easy booking process and being able to secure extra discounts.
I love to ask for discounts.
And the best room with a view for whatever category I book.
And a free breakfast. With a basket of fruits.
“Could I also have a free bottle of champagne?”
I know, I can be a pain! But even if you are not as thick-skinned as I am, I think most of you are still somewhat the same, and are happy to sign up for things knowing that you are getting more bang back for your buck.
I have used all sorts of loyalty programmes (and there are so many out there), but the best are those who keep things sweet and simple. Loyalty programmes should either 1) save you money, or 2) give you free stuff that is easy and hassle-free to redeem.
Nevermind getting 1 point of rewards for every USD$1 “that qualifies” for what I have spent, or rewards that are tied into my credit card calculations or air mile exchanges. Forget rewards that don’t apply for non-business trips, or that have a long list of “Terms and Conditions apply”. Sheesh, show me the freebies already!
I have been sent the press release for Hotels.com’s Welcome Rewards programme and the structure of their new loyalty programme seems rather straightforward so far –
For every 10 room nights booked, you get one free room night (excluding taxes and fees) via Hotels.com. The maximum value of the free night is the average daily rate of your ten (10) nights stay.
You can also claim a more expensive room for your free night – you simply have to top up the difference. So if your free night is valued at $100, but you want to book a room that costs $200, you simply have to pay the difference of $100.
THERE IS NO EXPIRY DATE, as long as you book one night every 12 months.
There are no points to calculate, but the best part is – NO BLACKOUT DATES! (There is nothing worse than trying to redeem a free room, and then finding out that you can’t because it so happens to be the Prime Minister’s 2nd son’s cousin’s birthday and a national holiday.)
Staying 10 nights and getting one free with Hotels.com’s new Welcome Rewards is an easy and effective loyalty scheme, just like those bubble tea shop cards that we all love. Except that redeeming free holidays or hotel rooms taste so much better than bubble tea!
… For your buck?
I will update this space again when I use Hotels.com to book my next holiday, and let you know my comments. Let me know your feedback too!
This is an advertorial for Hotels.com